You will be responsible for:
Multi-platform Cisco support,
Juniper & proprietary solutions (i.e. netgates)
Direct customer and account team interface providing day to day network support
Manage trouble investigation, isolation and steady state recovery
Assists users to identify and solve complex connection/communication problem
Requirements:
CCNA certication or relevant practical experience
English proficiency in both verbal & written form
Flexibility to work either 12 hr shifts (weekends, nights, and national holidays) or day 8 hr shifts (Mon – Fri). This depends on business requirements.
Must be EU passport holder, willing to relocate, culturally sensitive, appreciate cultural differences.
What can we offer:
Opportunity to work for an international, independent and stable private company in the heart of Europe
Grow your skill base, we will support your technical development related to the role
Enjoy good quality work-life balance with plenty of cultural and active opportunities in 2nd largest & multicultural city in the Czech Republic
Be part of vibrant international team1 extra week of holiday (5 weeks in total)
Meal vouchers
Private medical care with English speaking personnel
Special discounts for gyms, opticiansCzech classes
Team building events
Employee referral bonus.