IT Service Desk Analyst with German

Grafton Recruitment s.r.o.

Hlavní město Praha

Plný úvazek

Náplň práce

Can you speak fluent German and English?

Are you interested in the IT field?

Would you like to be a part of a successful company based in Prague?

If so, this might be the right job opportunity for you!

As an IT Service Desk Analyst, your daily responsibilities will be:
- Communication via phone and e-mail with customers/colleagues from Asian countries
- Providing support to IT incidents and requests (solving, analyzing, evaluating) and informing users about the resolutions
- Forwarding the completed IT requests to the 2nd level of IT support
- Updating data into the database
- Working with IT service Desk tools on a daily basis
- Cooperating with other departments and colleagues

Požadavky

- Min. High School Education
- Strong command of German (C1) and English (B2)
- Interest in the IT field
- Great communication skills
- Analytical mind
- Previous experience in IT support is nice to have
- Open to learning new things

Informace o pozici

Grafton Recruitment s.r.o.
Hlavní město Praha
Obor: Informační technologie,
Plat: Od 40000 CZK do 44200 CZK
Typ pracovního poměru: Plný úvazek
Benefity: * 25 vacation days * 13th salary * Meal vouchers 130 CZK fully paid * Sodexo/Pluxee * Paid IT courses during working hours * Company events for employees and their family Fully paid: * Goethe Institut courses * CAE courses * Cervantes courses
Místo pracoviště: Praha

Odpovědět na inzerát

IT Service Desk Analyst with German

Náplň práce

Požadavky

Informace o pozici

Grafton Recruitment s.r.o.

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